Privacy Policy
Welcome to RapaTrack (the 'Application'). RapaTrack is operated by D3V, a company registered in the Netherlands with KVK number 86882988. We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).
This Policy outlines the types of personal information we collect, how we use it, and the measures we have in place to protect it. By using our Application, you consent to the data practices outlined in this policy.
Information We Collect
- Personal details you provide when creating an account or filling in forms, including your name, email, and contact information.
- Information regarding your use of the Application, such as usage data and transaction details.
- Details of any interactions you have with our customer support team.
How We Use Your Information
We use your personal information to:
- Provide and manage your access to our Application and services.
- Process your orders and transactions securely through Stripe, which handles your payment information. For more details, refer to Stripe's Privacy Policy.
- Improve our offerings and develop new ones.
- Comply with legal obligations and resolve any disputes.
- Communicate with you regarding updates, offers, and promotional content (only if consented).
Cookies
Our Application uses cookies to enhance user experience. You can control cookie settings through your browser, but be aware that some features might not function properly if cookies are disabled.
Disclosure of Your Information
We may share your information with trusted third parties, including partner laboratories and Stripe, for processing payments and test results. Each partner is bound by obligations to secure your data in compliance with GDPR. We will never sell your data for marketing purposes.
Your Rights
You have the right to access the personal data we hold about you and request corrections or deletions under certain circumstances. Requests should be via our Contact Page.
Contact
Questions or concerns about this Privacy Policy should be addressed to our Contact Page.